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A- İADE POLİTİKASI

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in
To start a return, you can contact us at . Please note that returns will need to be sent to the following address: 114 Bellairs Dr, Noordhang, Randburg, 2188 Johannesburg, South Africa.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted
You can always contact us for any return question at .

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flamm
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at .

B- SHIPPING

We have a standard courier delivery being 1 -3 days for local (South African) orders and 2 weeks for international orders. If you have special requirements please contact us and note that extra charges may be added to your order.

South Africa Nationwide Standard Delivery – R100 (Free on orders R2000+).

Uluslararası Teslimat – R499. Uluslararası teslimat için oranların, ödeme sırasında ürün seçiminize ve beraberindeki ağırlık ve boyutlara göre otomatik olarak hesaplandığını lütfen unutmayın. Daha fazla bilgi için lütfen bizimle iletişime geçin.

Lütfen R100'ün 100 Güney Afrika Randı (ZAR) anlamına geldiğini unutmayın. Güney Afrika dışındaki bir ülkeden sipariş veriyorsanız, gönderim ücretiniz otomatik olarak yerel para biriminize dönüştürülecektir. Herhangi bir sorunuz varsa lütfen bize ulaşın.